Privacy Policy

At Real Talk With McQueens, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you use the website for marriage counseling and cleaning services.

1. Information We Collect  
We may collect the following types of information:  
- Personal Information: Name, email address, phone number, billing details, and other information you provide when booking services, registering for counseling sessions, or contacting us.  
- Non-Personal Information: Browser type, IP address, device information, and website usage data (e.g., pages visited, time spent) collected via cookies and analytics tools.  
- Sensitive Information: For marriage counseling, we may collect sensitive details (e.g., relationship history) with your explicit consent, solely for providing services.

2. How We Collect Information  
We collect information:  
- When you voluntarily submit it (e.g., through forms or bookings).  
- Automatically via cookies, web beacons, and analytics tools (e.g., Google Analytics).  
- From third-party service providers (e.g., payment processors like Stripe or scheduling tools).

3. How We Use Your Information  
We use your information to:  
- Provide and improve our marriage counseling and home cleaning services.  
- Process payments and bookings.  
- Communicate with you (e.g., appointment confirmations, follow-ups).  
- Personalize your experience on the Website.  
- Analyze usage trends to enhance our services.  
- Comply with legal obligations.

4. How We Share Your Information  
We do not sell or rent your personal information. We may share it with:  
- Service Providers: Third parties who assist with payment processing, scheduling, or analytics (e.g., Stripe, Calendly), bound by confidentiality agreements.  
- Legal Authorities: If required by law or to protect our rights, safety, or property.  
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred with prior notice.

5. Cookies and Tracking Technologies  
We use cookies to enhance your experience, track usage, and deliver personalized content. You can manage cookie preferences through your browser settings. Disabling cookies may limit some Website functionality.

6. Data Security  
We implement reasonable security measures (e.g., encryption, secure servers) to protect your information. However, no system is completely secure, and we cannot guarantee absolute protection against unauthorized access.

7. Your Rights  
Depending on your jurisdiction, you may have the right to:  
- Access, correct, or delete your personal information.  
- Opt out of marketing communications.  
- Restrict or object to certain data processing.  
- Request data portability.  
To exercise these rights, contact us at  hello@realtalkwithmcqueens.com, We will respond within  30 days as required by law.

8. Data Retention  
We retain personal information only as long as necessary to fulfill the purposes outlined in this Policy or as required by law. For example, counseling records may be kept for 10 years to comply with professional standards.

9. Third-Party Links  
The Website may link to external sites (e.g., payment processors). We are not responsible for their privacy practices. Please review their policies before sharing information.

10. Children’s Privacy  
Our services are not directed to individuals under [16/18, depending on jurisdiction]. We do not knowingly collect data from children. If you believe we have such data, contact us immediately.

11. International Data Transfers  
If you are outside the United States of America, your data may be transferred to and processed in the US. We ensure appropriate Standard Contractual Clauses for international transfers.

12. Changes to This Privacy Policy  
We may update this Policy periodically. Changes will be posted on this page with an updated effective date. Continued use of the Website constitutes acceptance of the revised Policy.

13. Contact Us  
For questions, concerns, or to exercise your rights, contact us at:  
hello@realtalkwithmcqueens.com
+1 901-288-4890